- 1
- shared inbox for every enquiry, on every agency-owned channel
- 0
- buyer conversations left on a departing agent’s personal phone
- 24/7
- factual answers to buyers, drawn only from approved listing details
Listings, enquiries, viewings and follow-up, kept in one calm record the whole agency can read.
For independent agencies in South Africa
Most agencies run on portal emails, personal WhatsApp threads and memory.
None of it is wrong. It just does not add up to a record. Solemndt gives the everyday moments a shared home without turning the agency into a software project.
Know the conversation. Know the property. Know what happens next.
Every enquiry arrives with the person, the source, the property and the qualification beside it. The assistant answers only from facts the agency has approved. The moment an agent steps in, it goes quiet.
- Shared ownership. Assign a conversation to a person or a queue.
- Facts first. Price, rooms, features and availability come from the listing, never from guesswork.
- Clean handoff. Human-owned means the assistant stays out until it is handed back.
- Contact
- Buyer, via WhatsApp
- Listing
- Moreleta Park, 3 bed, 2 bath, 2 garages
- Asking
- R 2 795 000
- Budget
- R 2 800 000
- Finance
- Pre-approved
- Timing
- Within three months
- Next step
- Confirm Saturday viewing
From mandate to transfer.
A property is not a loose collection of chats. It is a single record that gains enquiries, viewings, offers and a transaction history as the work moves forward.
- 01
Mandate
Capture the property, the seller and the approval trail once.
- 02
Listing
Turn confirmed facts and media into a publish-ready listing.
- 03
Enquiry
Bring agency-owned channels into one shared inbox.
- 04
Viewing
Coordinate times, reminders, attendance and feedback.
- 05
Offer
Keep parties, conditions, documents and next actions visible.
- 06
Transfer
Follow the transaction through registration and completion.
One property can carry many enquiries, viewings and offers, and a transaction that falls through returns the listing to market with its history intact. The pilot runs the enquiry stage today; mandates, viewings, offers and transfer follow in that order. See what is in the pilot now.
Useful help, kept on a short lead.
Solemndt handles the repetitive work where agency policy is clear. It drafts, extracts, classifies, summarises and answers from verified facts. It does not invent property details and it does not make regulated decisions.
Read the approach in fullThe assistant may
- Draft a listing from confirmed facts
- Answer a buyer from the approved listing
- Qualify an enquiry within agency policy
- Summarise a long conversation
- Propose the next sensible action
People decide
- Publication and every listing change
- Advice, negotiation and exceptions
- Offers and contractual acceptance
- Anything uncertain, sensitive or legal
- When the assistant speaks at all
One customer history, however the conversation starts.
- Telegram
- Agency website
- Property portals
In the pilot, WhatsApp and Telegram on the agency’s own numbers. Email, the agency website and portals follow on the roadmap, always through the agency’s own accounts, so the history belongs to the agency. Portal publishing depends on each portal’s contracted feed.
Bring one listing and one number. We build the rest with you.
We are looking for a small number of independent South African agencies that want fewer missed enquiries, cleaner handoffs and one record they can trust.
Apply for the pilot